Refund & Return Policy

All items are custom-made, so returns and exchanges are not accepted unless your order arrives damaged or defective.

To request a replacement or refund:

  1. Email nameramx@gmail.com within 7 days of delivery.

  2. Include your order number and clear photos of the issue.

If approved, a replacement or refund will be issued promptly.
Cancellations are not accepted once an order has entered production.